The holiday gifts have been unwrapped. Now the returns begin. The day after Christmas means the beginning of holiday gift returns, with returns expected to increase 25% to 35% compared to levels of ...

Amazon is giving shoppers extra flexibility this holiday season with a new, extended return policy now in effect. For the 2025 holiday season, most items purchased on Amazon between Friday, Nov. 1, ...

Every time a box goes back across the counter with an Amazon return label, it drops into a sprawling, largely invisible system that decides whether that item will be resold, donated, dismantled, or ...