Shifton, a global field service management (FSM) platform available in over 40 languages, has announced the release of two ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

The MB-230T01: Microsoft Dynamics 365 Customer Service course is an in-depth training course designed to provide learners with the knowledge and skills necessary to effectively use and customize the ...

Unmetric, the social media benchmarking company, has launched SatisfactionMetrics, a host of new customer service modules designed to give Fortune 500 brands and top agencies an understanding of how ...

Dolphin Dynamics has released the new Web Customer Service module for Dolphin Travel Manager. This latest addition to the Dolphin product range empowers travel agents to more effectively compete in ...