Inogic Launches AI/ML-Powered Next Best Action for Microsoft Dynamics 365 CRM

With AI-powered recommendations in Next Best Action, we’re enabling CRM users to move beyond guesswork and take the ...
Microsoft

Bring your everyday business apps into the flow of work with agents in Microsoft 365 Copilot

Discover how apps integrate with AI agents to power Copilot experiences, streamline workflows, and turn business context into ...
BND

How to evaluate CRM software for Office 365 integration compatibility

Choosing CRM software that integrates with Microsoft Office 365 affects how your sales and marketing teams work every single day. Get it right, and data flows seamlessly between Outlook, Teams, and ...
No Jitter

Microsoft Debuts Dynamics Contact Center, a Copilot-First CCaaS

During a pre-briefing to industry analysts from Jeff Comstock, corporate vice president of Dynamics 365 Customer Service the most intriguing thing he said was the solution does not require customers ...

SIS, LLC Announces Beasley Group's Adoption of Microsoft Dynamics 365 and SIS Construct 365 Project Cost Management

SIS, LLC, a Microsoft business solutions provider of ERP and CRM software for project and service-driven industries, today announced that Beasley Group has chosen Microsoft Dynamics 365 integrated ...
PC Tech Magazine

Dynamics 365 Salesforce Integration: Why Most Businesses Get It Wrong and How to Get It Right

If account ownership lives in Salesforce, then that rule needs to be explicit. If service history is governed in Dynamics 365 ...
Microsoft

Introducing Viva Sales, a new modern way of selling that brings together any CRM, Microsoft 365, and Teams

Microsoft is introducing Viva Sales, a new seller experience application that brings together any CRM, Microsoft 365 and Teams to provide a more streamlined and AI-powered selling experience. The past ...