NYSEG and RG&E are installing the latest in energy use technology − smart meters − across their wide customer base that includes more than 1 million electric hook-ups and 500,000 natural gas services.

(WBNG) -- For this edition of “You Ask, We Answer,” 12 News takes a look at the new NYSEG smart meters. Several viewers have reached out and are still confused about how these meters would run and why ...

ROCHESTER, N.Y. — RG&E’s rollout of smart meters is now well underway. If installers haven’t been in your neighborhood yet, it’s only a matter of time. But after a few years of serious billing and ...

Most of us would never intentionally bring something unsafe into our homes. That's why we research new products before buying them. None of us wants to look back and think we exposed ourselves or our ...

When she opened her January electric bill from National Grid, this Massachusetts customer was jolted. She immediately thought ...

HIGHLANDS RANCH, Colo. — Conserving energy is supposed to lower your bill. Turn down your heat or don’t use your air conditioning, and your Xcel bill should drop. “I have been a customer for, like, 31 ...

Dominion Energy’s large-scale project to upgrade its northeastern North Carolina customers’ meters to “smart meters” is underway and is expected to be mostly complete by this spring. “Our Outer Banks ...

The Federal Network Agency has initiated 77 proceedings against network operators. This is likely just the beginning, as the ...

By Naa Shormei Odonkor, GNA Kumasi, April 10, GNA – The Electricity Company of Ghana (ECG), has explained that the Smart Pre-paid meters are not account for the rapid or higher consumption of power ...

Under the new initiative, prepaid consumers will receive timely SMS alerts when their balance reaches 30%, 20% and 10%, ...