little over a year ago, I wrote a post titled “Using Google Documents When Others Need Paper.” Since then, Google Documents has undergone some significant changes. Perhaps the most notable is the new ...

To those of the agile persuasion, a product requirements document may sound like a bit of a relic — a straight-jacket that doesn’t capture the fluid push and pull that actually happens when building a ...

Businesspeople are busy. They do not want to read long emails, memos, and / or documents to find what they are looking for. Businesspeople expect to receive clear and concise correspondence. Future ...

Words can be tricky. Whether you’re writing a message to a colleague, composing a business document, crafting a novel, or working on a business plan, you want to get it right. Although word processors ...