Need AI Call Center Software to enhance your business? Explore our comprehensive guide to find the best solutions in 2026.

The telecom giant is laying off 75 Austin workers as it ends accessibility relay operations at its North Austin call center.

The House has approved a short-term renewal of a controversial surveillance program used by U.S. spy agencies.

"It's this fear, it's anger, it's did I fail in some way to keep my child safe," Jacob Clark said. A state investigation has ...

Local Twin Falls artists are invited to bring connection, creativity, and community to life at the Twin Falls Visitor ...

Twice weekly, a seamless operation is underway at the Millis Senior Center, located in the lower level of Town Hall.

Cothias is among 24 attorneys providing free legal aid to immigrants, thanks to a new $5 million program funded by ...

In healthcare, where the cost of care is rising, organizations can’t afford to drive patients away due to inefficient systems ...

There was a time when call centers were built primarily to handle large volumes of customer queries by phone. Today, contact centers have largely replaced them – the operational hubs where businesses ...

Spectrum is closing its call center in Appleton, according to a Charter Communications notice on March 18 to the Wisconsin Department of Workforce Development. The notice to DWD said Spectrum, the ...